Making a claim

If you have suffered damage to or theft of your bicycle, we are very sorry to hear that and we will do everything possible to deal with your claim promptly.

Theft / damage / liability / personal accident

Make a claim

Roadside recovery claim

Make a claim
Important note
We cannot deal with your claim until we have received all the necessary information and supporting documentation. It is important to provide as much detail and supporting evidence as possible, failure to do so will inevitably result in a delay. Dependent upon the circumstances of the claim, the underwriters reserve the right to request additional documentation or information as required.

I was delighted with the service and help I got today from Cycleguard. I needed to make a claim and was talked through the process. Tom was a pleasure to talk to and extremely helpful.

Victoria Smith - Coventry 2015

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