getting in touch
How to contact cycleGuard
Easter Opening Hours
Our lines will remain closed during the Easter Bank Holiday. This means that from Friday 29th March (Good Friday) through to Monday April 1st (Easter Monday), you will be unable to contact our team. After these dates, our phonelines will be open as listed below.
General Enquiries
You can call the team on: 0333 004 3444
Monday to Friday: 9am - 6pm
Saturday: 9am - 1pm
Or email: support@guardcover.co.uk
Postal address
cycleGuard
Thistle Insurance Services Limited
Southgate House
Southgate Street
Gloucester
GL1 1UB
Your policy document explorer
For customers whose policy started before 1st January 2021, you can access your policy documents here.
Existing customers: If you have an existing policy before September 23rd 2019, then you can contact our team for information on your policy.
You can email us at: support@guardcover.co.uk or call us on: 0333 004 3444