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See how you can get in touch with us

getting in touch

How to contact cycleGuard

General Enquiries

You can call the team on: 0333 004 3444

Monday to Friday: 9am - 6pm
Saturday: 9am - 1pm 

Or email:

Postal address

Thistle Insurance Services Limited
Southgate House
Southgate Street

Your policy document explorer

For customers whose policy started before 1st January 2021, you can access your policy documents here.

Existing customers: If you have an existing policy before September 23rd 2019, then you can contact our team for information on your policy.

You can email us at: or call us on: 0333 004 3444

cycleGuard customers say this...

We pride ourselves on delivering a personal service to every cyclist that we help protect. You don't have to take our word for it though, check out some of our independent reviews to see what our customers have to say! If you'd like to leave your opinion, good or bad we encourage you to submit a review too.