Accessing your account details
I've forgotten my password. What should I do next?
If you've lost your password, then don't panic. It's really easy to get it back again. You can reset your password online here. Be aware though, that you will need to know your username before you reset your password. If you've forgotten your username, then please follow the steps below.
I've forgotten my username. What should I do next?
If you've forgotten your username and can't access your account, then don't worry. All you need to do is give us a call to confirm who you are. You can get in touch with us on: 0333 004 3444. Once we've confirmed your identity, you'll be able to log back into your account.
We're here to help
Still having problems? Feel free to give us a call and we can help you get back into your account. Get in touch with us at: 0333 004 3444
Your policy document explorer
For customers whose policy started before 1st January 2021, you can access your policy documents here.
You can email us at: email@example.com or call us on: 0333 004 3444
cycleGuard customers say this...
We pride ourselves on delivering a personal service to every cyclist that we help protect. You don't have to take our word for it though, check out some of our independent reviews to see what our customers have to say! If you'd like to leave your opinion, good or bad we encourage you to submit a review too.